h2
Moments of delight:How to translate operational excellence into powerful customer experiences
h2
Communications, Media & Technology
h2
Five leadership lessons for leading transformation
h2
Intelligent Automation for Health Plans: The perfect antidote for post-pandemic challenges
h2
How value creation has evolved in the past year: A panel discussion
h2
The whole-student story
h2
Separating Core vs. Surround – Part 1 Factors for Success in EdTech
h2
Industry views: Customer experience and the utility sector
h2
The New CX Realism Transforming Customer Service in the real world
h2
Over 150 global businesses partner with us to accelerate their digital agendas
h2
Political commission raises content quality scores to 98%
h2
Lender achieves 30% savings by moving mortgage processing offshore
h2
FinTech targets $1.5M cost savings for KYC and AML with a new customer onboarding platform
h2
International payments FinTech saves $3M while improving CX
h2
The Baltimore Banner achieves 70% cost reduction through an optimized hybrid operating model
h2
Political commission raises content quality scores to 98%
h2
Lender achieves 30% savings by moving mortgage processing offshore
h2
FinTech targets $1.5M cost savings for KYC and AML with a new customer onboarding platform
h2
International payments FinTech saves $3M while improving CX
h2
The Baltimore Banner achieves 70% cost reduction through an optimized hybrid operating model
h3
Digitally Empowered Contact Centre
h3
Platform, automation and analytics
h3
Intelligent Back Office
h6
Diversified Industries