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EXPERTS IN SALES CLOUD, SERVICE CLOUD & COMMUNITY CLOUD
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WITH SALES CLOUD WE'VE TRANSFORMED SALES JOURNEYS USING VLOCITY & CLOUDSENSE CPQ
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The build and launch of a new product catalogue with dynamic pricing using availability and compatib
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WITH SERVICE CLOUD WE'VE DOUBLED AGENT PRODUCTIVITY & REVOLUTIONALISED CUSTOMER EXPERIENCE
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DRAMATICALLY IMPROVE YOUR CUSTOMER EXPERIENCE & SUPERCHARGE YOUR SUPPORT TEAM'S PRODUCTIVITY
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Call deflection and increased CSAT/NPS using branded Salesforce Customer Communities
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WITH COMMUNITY CLOUD WE'VE DRIVEN DIGITAL TRANSFORMATION WITH CUSTOMER & PARTNER PORTALS
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SOME OF THE APPS & MANAGED SOFTWARE WE'VE IMPLEMENTED
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Talk to us to see how our delivery team took online customer interactions from 2% to 25% in under 12
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VIEW OF CUSTOMER ORDERS, PRODUCTS & CASES
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VIEWS BILLS & RAISE CASES
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KNOWLEDGEBASE & GUIDED JOURNEYS
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Let us introduce you to a blended, omnichannel case distribution framework based on configurable SLA
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Talk to us to see how our delivery team reduced Average Handling Time (AHT) for cases from 14 to 7 m
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COMPLEX QUOTE BUILD AND ORDER CAPTURE
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ESIGNATURE DRIVES HIGH NPS/CSAT
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and to ensure we continue to be experts in what we do, we only focus on three clouds:
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Talk to us to see how our delivery team successfully implemented CPQ at TalkTalk in less than 5 mont
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CERTIFIED SALESFORCE™ CONSULTING, DEVELOPMENT & ADMIN
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THE DECLARATIVE AGENCY PROVIDES SALESFORCE CONSULTING, DEVELOPMENT & ADMIN EXPERTISE TO SMALL, MEDIU
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Let us support your Transformation project by working as an extension of your existing team to help